1. To be the Company quality KPI owner, managing cost of quality activities, customer complaint and Field return. And ensure timely and effective corrective and preventive actions taken, in order to meet the customer expectations.
2. Maintain and improve Quality system, dealing with internal, support 3rd party and customer audit, to ensure the highest level of product quality and service to the customer.
3. Provide quality education training and development plan for QC or related personnel to ensure the development of their professional knowledge and skills to reach the continuously improvement of quality objectives.
4. Carry out the internal Quality Processes (CQC inspection, calibration, FAI, etc.)
5. Lead quality department, develop the team and offer training and directions, to ensure the achievement of overall business objectives of quality department.
1. Quality records and document
2. Daily work management
3. KPI (customer complaint, spoilage)
4. Skills level of quality personnel